Western Alternative Corrections, Inc.

Effective Date: July 22, 2026

Western Alternative Corrections, Inc. (“WAC,” “the company,” “we,” “our,” or “us”) respects the privacy of everyone who visits our website or uses our services. This Privacy Policy describes the types of information we gather, how that information is used, and the steps we take to keep it secure.

By visiting our website or engaging our services, you accept the terms outlined below.

1. Information We Gather

We may collect personal details that you choose to share with us when you:

• • • Reach out to us with a question or request
    • Ask about or enroll in our services
    • Book or manage an appointment
    • Otherwise correspond with our staff

This can include your name, email address, phone number, any details you enter into a contact or intake form, and information related to scheduling.

Once someone becomes a client, we may collect additional protected health information (PHI) as part of service delivery. That information is maintained through secure platforms consistent with governing privacy regulations and applicable government contractual rules and regulations.

2. How Your Information Is Used

Personal information we collect supports activities such as:

• • • Answering questions and requests you send us
    • Booking, confirming, and adjusting appointments
    • Delivering the services we offer
    • Sending reminders about upcoming appointments
    • Maintaining and improving our website and offerings
    • General administrative and business operations

We do not sell or lease anyone’s personal information to outside parties.

3. Text Messaging Program

Individuals we serve have the option to opt in to appointment-related text messages.

These texts may cover:

• • • Reminders about upcoming appointments
    • Confirmations of scheduled appointments
    • Updates related to scheduling changes
    • Other administrative notices tied to our services

How often you receive messages will depend on your appointment activity.

Standard message and data charges from your mobile carrier may apply.

You can stop receiving texts at any time by texting STOP in reply to any message; once you do, SMS reminders will no longer be sent to you.

If you need help with text messaging, please reach out using the contact details at the end of this policy.

4. How Mobile Data Is Handled

We do not share mobile phone information with third parties or affiliated organizations for marketing purposes.

We may share information with subcontractors that support our operations — for example, providers of electronic health record systems, appointment reminder tools, scheduling software, or SMS delivery — but only as needed for them to perform those functions on our behalf.

Text messaging opt-in status and consent records are treated separately from the categories above: this data is never shared with outside parties, other than the aggregators and messaging providers that help deliver our texts.

Only individuals who have received NCIC (National Crime Information Center) approval are authorized to access and handle this data.

5. Cookies and Website Analytics

We do not sell website visitor information.

Website visitors can opt in or out of cookies.

6. Third-Party Vendors

To operate our services, we may rely on trusted outside vendors, including those that provide:

• • • Website hosting
    • Electronic health record systems
    • Appointment scheduling software
    • Appointment reminder tools
    • SMS messaging services

These vendors are given only the access needed to perform their functions and are expected to uphold appropriate privacy and security standards.

Only individuals who have received NCIC (National Crime Information Center) approval are authorized to access and handle this information.

7. Protecting Your Information

We apply reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, or disclosure.

Only individuals who have received NCIC (National Crime Information Center) approval are authorized to access this information.

8. External Links

Our website does not link out to third-party sites.

9. Privacy for Minors

Our website is not intended for use by children under 13, and we do not knowingly gather personal information from children through our site.

10. Updates to This Policy

This Privacy Policy may be revised periodically. Any changes will be posted here along with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Western Alternative Corrections, Inc. through www.wacinc.net.